NAVIS innovative sales and marketing solutions, services, and proven best practices enable hospitality clients to drive, capture, convert and manage more demand with dramatic increases in revenue, profitability and the lifetime value of guests.
NAVIS solutions deliver critical, real-time data from your direct channel, property management and reservation systems, online marketing systems and other sources, fully integrated with our robust cloud platform and products. NAVIS uncovers actionable knowledge which enables you to make strategic and daily decisions that increases reservations productivity, enhances sales and marketing efficiency, optimizes call center operations, and provides greater visibility into your businesses.
These products are proactively supported with our experienced client advocates, who partner with you every step of the way to provide best practices and business coaching, and a broad range of services to ensure your success. On top of that, we offer:
- NAVIS University best practices and solutions training
- On-site implementation services
- Consulting services
- Client services for custom design and orchestration
- Development and integration services
- 24/7/365 technical support
What Our Clients are Saying
We don’t have to look very hard to find a client who has great things to say about their NAVIS experience. With month to month contracts and a client retention rate of 97%, that pretty much says it all.
“In our first few months with NAVIS, we have seen a dramatic increase in booking conversions, better ability to train our reservations team, and marketing ROI data that allows us to maximize every dollar we spend on advertising. I can’t imaging doing business without NAVIS.”
– Chad Linebaugh, Managing Director – Sundance Resort
“The NAVIS RezForce LUX model is by far the best reservation model I have ever worked with, especially for 5-Diamond status.”
– Jeremy Fain, Director of Revenue – Ojai Valley Inn & Spa
“Prior to our NAVIS implementation, we had no systematic way of tracking incoming or outgoing calls or proactively contacting leads. Through our partnership with NAVIS we now have the ability not only to track every single incoming inquiry, but also to record details about the caller’s needs and our responses.”
– Mia Vlaar, Director of Sales and Marketing – East-West Resorts