For over 25 years, Guestware has been the leading CRM Software designed specifically for the hospitality industry. It collects, manages and reports on all guest information in one flexible database which enables hotels and resorts to improve the guest experience while enhancing operational efficiencies.
Guestware CRM Software is the revolutionary hotel Guest Experience Management system that enables hoteliers to efficiently orchestrate guest experiences in a single application. This advantage allows for better guest engagement by anticipating guest needs and guaranteeing prompt service, and provides the tools to maintain a high quality facility. The result: you have the information it takes to be in tune with your guests’ every need. That means happier guests.
Behind the scenes, Guestware delivers actionable information to the right people by complementing and enhancing existing property management systems, hotel operations, and marketing to help hospitality companies share information and realize departmental collaboration—all with the goal of improving the overall hotel guest experience.